Remote-Eligible Account Coordinator - Data & Benefits Support

Talentify; Atlanta (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401k

Student loan assistance

Tuition reimbursement

Mental health services

Paid time off

Job summary

Brown & Brown in Atlanta, GA is seeking an Account Coordinator to join our service team. The role supports data entry, processes new hires and terminations, and handles open enrollment events with accuracy to uphold our 95% client retention standard.

You will work with BAM and external vendor systems, assist Account Managers with materials, and ensure confidential, timely communications while maintaining flexibility across platforms.

Qualifications

• 1 year of industry and/or professional experience.
• High School diploma or equivalent.
• Proficient with MS Office Suite.
• Exceptional telephone and written demeanor.
• Ability to maintain a high level of confidentiality.
• Adaptation and ease of navigation through a variety of systems including: Agency Management System(s), intranet, carrier, third party administrators, payroll and benefits administration systems.
• Proficient knowledge of office equipment (including copy machines, printers, faxes, binding machines, etc.).

Responsibilities

• Operate a personal computer and appropriate software packages.
• Must be responsive to all emails. Communicating client updates every 2 business days unless an extended deadline has been communicated.
• Capturing, managing and inputting accurate data into our Benefits Agency Management (BAM) system(s), as well as external partner’s systems.
• Comfortability with various technology and carrier platforms for data extract and entry.
• Comfortability with excel for the purpose of manipulating census data.
• Support Account Managers with printing presentations and open enrollment materials which may impact ability to work remote on scheduled days during peak renewal seasons.
• Assist with team projects.

Skills

MS Office Suite

Telephone etiquette

Confidentiality

Systems navigation

Education

High School diploma or equivalent

Tools

MS Office Suite

Job description

Brown & Brown in Atlanta, GA is seeking an Account Coordinator to join our service team. The role supports data entry, processes new hires and terminations, and handles open enrollment events with accuracy to uphold our 95% client retention standard.

You will work with BAM and external vendor systems, assist Account Managers with materials, and ensure confidential, timely communications while maintaining flexibility across platforms.