Remote Eligibility Specialist – Family Services

ELCFV; Daytona Beach (FL); Hybrid; USD 32,000 - 52,000; Full time

Job summary

ELCFV is seeking an Eligibility Specialist to support school readiness and family services. You will process eligibility applications, respond to inquiries, and connect families with resources while upholding program requirements.

The role emphasizes accurate documentation, empathy, and strong communication as you support families through the eligibility process across multiple platforms.

Qualifications

• Associate degree or relevant experience.
• Experience in eligibility or family services.
• Proficient in Microsoft Office and data entry.

Responsibilities

• Process eligibility applications and referrals per procedures.
• Review documents for completeness and accuracy.
• Provide responsive customer service to applicants and caregivers.
• Enter and maintain data in organizational systems.

Skills

Customer service

Communication

Data entry

Attention to detail

Multitasking

Empathy

Professionalism

Education

Associate degree in Social Services

Tools

Microsoft Office

Database systems

Job description

ELCFV is seeking an Eligibility Specialist to support school readiness and family services. You will process eligibility applications, respond to inquiries, and connect families with resources while upholding program requirements.

The role emphasizes accurate documentation, empathy, and strong communication as you support families through the eligibility process across multiple platforms.