Bilingual Family Services Specialist

Community Services For Children, Inc.; Allentown (Lehigh County); Presencial; USD 36 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid time off

13 holidays

401k plan

Benefits package

Resumo da oferta

Community Services for Children, Inc. seeks a Family Specialist to support the ELRC by guiding families to early learning information and opportunities for their children.

You will provide friendly, comprehensive customer service, perform needs assessments, and connect families with resources and referrals to ensure access to services. You will conduct daily Family Services activities, manage inquiries and referrals, and assist families with completing applications for Child Care Works and other

Qualificações

• Associate’s degree required in social work, business admin, early childhood/human services, or related field.
• Ability to help customers and colleagues problem solve in a friendly, informed manner.
• Proficient with databases and tracking/reporting systems.
• Strong oral and written communication skills.
• Valid driver’s license and full-time use of a vehicle.
• Bilingual English/Spanish required.

Responsabilidades

• Provide excellent customer service to families seeking information and opportunities for healthy development.
• Meet with families in community settings to conduct needs assessments and provide referrals.
• Conduct daily Family Services activities, handling inquiries and referrals for efficient operation.
• Accurately conduct program processes, maintaining timelines and compliance with standards.
• Assist families with completing applications for Child Care Works and other programs.

Conhecimentos

Customer service

Problem solving

Communication skills

Databases / tracking systems

Driver's license

Bilingual English/Spanish

Formação académica

Associate’s degree

Descrição da oferta de emprego

Community Services for Children, Inc. seeks a Family Specialist to support the ELRC by guiding families to early learning information and opportunities for their children.

You will provide friendly, comprehensive customer service, perform needs assessments, and connect families with resources and referrals to ensure access to services. You will conduct daily Family Services activities, manage inquiries and referrals, and assist families with completing applications for Child Care Works and other