Remote Eligibility & Benefits Caseworker

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 45,000 - 62,000; Full time

Job summary

The Commonwealth of Pennsylvania's Department of Human Services seeks an Income Maintenance Caseworker at the Blair County CAO to determine eligibility for programs like Medicaid, SNAP, and LIHEAP and to guide applicants through the application process in a supportive office setting.

After completing an 8-week IMSTP training, you will perform interviews, review applications, apply state and federal regulations, enter data, document decisions, and manage deadlines, with potential part-time

Qualifications

• Four years of experience in interviewing or data interpretation.
• Bachelor's degree or equivalent.
• Able to meet PA residency requirements.
• Must pass background checks and for IRS Pub 1075 compliance.

Responsibilities

• Eligibility Review: Evaluate applications and determine program eligibility.
• Customer Interviews: Conduct phone and in-person interviews.
• Policy Application: Apply state and federal regulations to decisions.
• Data Entry: Enter information into systems and perform calculations.
• Case Documentation: Write thorough case comments.
• Deadline Management: Meet required timeframes and procedures.

Skills

Eligibility Review

Customer Interviews

Policy Application

Data Entry

Case Documentation

Deadline Management

Education

Bachelor's degree

Job description

The Commonwealth of Pennsylvania's Department of Human Services seeks an Income Maintenance Caseworker at the Blair County CAO to determine eligibility for programs like Medicaid, SNAP, and LIHEAP and to guide applicants through the application process in a supportive office setting.

After completing an 8-week IMSTP training, you will perform interviews, review applications, apply state and federal regulations, enter data, document decisions, and manage deadlines, with potential part-time