Remote Eligibility Associate - Public Service in Clayton

Choosecolumbusga; Georgia; Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k) plan

457 plan

13 paid holidays

Vacation & sick leave

Medical, dental, vision

Life insurance

Employee discount programs

Telework opportunities

Job summary

Georgia Department of Human Services (DHS) is seeking an Eligibility Associate in Clayton County to support TANF and related programs. The role involves screening applications, coordinating services, and maintaining confidential records to assist families.

This position offers a robust benefits package, including a retirement plan, paid holidays, vacation and sick leave, medical coverage, and telework options where feasible.

Qualifications

• High school diploma or GED AND six months of customer support experience.
• Proficiency in Microsoft Office (Word, Excel) preferred.
• Ability to handle confidential information with discretion.

Responsibilities

• Performs general office management duties and handles correspondence.
• Provides services to clients and partners contacting the local office.
• Screens and registers applications for OFI Eligibility programs.
• Maintains confidential records and uses standard software in a corporate office.
• Uses Microsoft Office Suite to complete daily tasks.

Skills

Customer service

Microsoft Office

Data entry

Education

High school diploma or GED

Tools

Document Imaging

Eligibility systems

Electronic forms

Job description

Georgia Department of Human Services (DHS) is seeking an Eligibility Associate in Clayton County to support TANF and related programs. The role involves screening applications, coordinating services, and maintaining confidential records to assist families.

This position offers a robust benefits package, including a retirement plan, paid holidays, vacation and sick leave, medical coverage, and telework options where feasible.