Remote Education Operations Lead

Clear Company; Mission, Northern (KS, KY); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health plan with HSA

Flexible vacation

Paid holidays

Parental leave

Sabbatical

Disability insurance

Life insurance

401(k) with match

Pre-tax FSA

Job summary

ClearCo is seeking a Digital Operations Manager to scale our education infrastructure. This role turns the Product Education team's content, tools, and data into a reliable system that produces high-quality education faster and ties learning activity to business outcomes.

The base salary will be between $120,000 and $150,000 depending on experience. You will own the PE stack (Parta, Pendo, LMS, Synthesia), build dashboards, enforce QA, design workflows, and partner with the AI Knowledge

Qualifications

• 3+ years in Digital Operations, content ops, or education program management.
• Experience with learning technology platforms and data reporting.
• Proven ability to build processes that reduce friction.
• Strong written and verbal communication across technical and non-technical partners.

Responsibilities

• Map education publishing workflow across Help Center, LMS, Pendo, and in-product learning.
• Own PE tech stack: vendor relationships, provisioning, and integration health.
• Design and launch dashboards linking learning activity to customer outcomes.
• Enforce QA against ClearCompany's writing standards before content goes live.
• Design internal PE workflows: intake, release, localization, and cross-functional reviews.
• Own GTM-to-product lifecycle handoff protocol for PE activities.
• Partner with AI Knowledge Architect to maintain knowledge assets powering AI agents.
• Run due diligence when evaluating new tools for the PE stack.
• Over the first year, build operational checkpoints to keep intelligence layer current.

Skills

Digital operations

Content operations

Education program mgmt

SaaS experience

Vendor management

Tools

Parta

Pendo

LMS

Synthesia

Job description

ClearCo is seeking a Digital Operations Manager to scale our education infrastructure. This role turns the Product Education team's content, tools, and data into a reliable system that produces high-quality education faster and ties learning activity to business outcomes.

The base salary will be between $120,000 and $150,000 depending on experience. You will own the PE stack (Parta, Pendo, LMS, Synthesia), build dashboards, enforce QA, design workflows, and partner with the AI Knowledge