Remote EdTech Business Analyst - Data & Process Insights

Pearson

Olympia (WA)

Remote

USD 60,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Annual incentive program

Job summary

Pearson is seeking a Business Analyst for Pearson Virtual Schools to support data-driven decisions and process improvements across product, operations, and technology teams. You will collaborate with stakeholders to gather requirements, document processes, and validate solutions that enhance student and family experiences.

The role emphasizes analytics, governance, and continuous improvement, with opportunities to apply AI and data insights.

Qualifications

Bachelor's degree in Business, Information Systems, Analytics, Education, Technology, or related field.
2-4 years of experience in Business Analysis, Operations Analysis, Process Improvement, Product Support or a related role.
Demonstrated experience gathering and documenting business and functional requirements.
Strong analytical and problem-solving skills.
Experience collaborating with cross-functional stakeholders.
Experience using Salesforce or similar enterprise applications.
Excellent written, verbal, and presentation communication skills.

Responsibilities

Participate in discovery efforts to understand business problems, user needs, operational challenges, and strategic opportunities.
Conduct stakeholder interviews, process reviews, and requirements gathering sessions with support from senior team members when appropriate.
Analyze business processes and identify opportunities for optimization, simplification, automation, and improved efficiency.
Document current-state and future-state business processes using structured analysis techniques.
Develop and maintain business requirements, process flows, user stories, use cases, and acceptance criteria.
Translate business needs into clear and actionable documentation for product, engineering, and operational teams.
Support stakeholder alignment by facilitating discussions and documenting decisions.
Ensure requirements support defined business objectives and success measures.
Participate in service intake reviews to identify potential business, compliance, and governance impacts.
Prepare documentation and items for governance review, ensuring accuracy, completeness, and alignment with established processes.
Partner with Compliance, Product, Operations, and Data teams to support appropriate review, decision-making, and implementation.