EdTech Business Analyst: Data, Process & Insights

Pearson; Cheyenne (WY); On-site; USD 60,000 - 75,000; Full time

Job summary

Pearson Virtual Schools (PVS) is seeking an analytical and detail-oriented Business Analyst to support business and product decisions through data analysis, process evaluation, and stakeholder collaboration. This role serves as a key partner between business stakeholders, Product Management, School Operations, Technology, and Engineering teams.

The Business Analyst contributes to discovery activities, research, business process analysis, requirements documentation, and solution validation

Qualifications

• Bachelor's degree in Business, Information Systems, Analytics, Education, Technology, or related field.
• 2-4 years of experience in Business Analysis, Operations Analysis, Process Improvement, Product Support or a related role.
• Demonstrated experience gathering and documenting business and functional requirements.
• Strong analytical and problem-solving skills.
• Experience collaborating with cross-functional stakeholders.
• Experience using Salesforce or similar enterprise applications.
• Excellent written, verbal, and presentation communication skills.

Responsibilities

• Participate in discovery efforts to understand business problems, user needs, operational challenges, and strategic opportunities.
• Conduct stakeholder interviews, process reviews, and requirements gathering sessions with support from senior team members when appropriate.
• Analyze business processes and identify opportunities for optimization, simplification, automation, and improved efficiency.
• Document current-state and future-state business processes using structured analysis techniques.
• Develop and maintain business requirements, process flows, user stories, use cases, and acceptance criteria.
• Translate business needs into clear and actionable documentation for product, engineering, and operational teams.
• Support stakeholder alignment by facilitating discussions and documenting decisions.
• Ensure requirements support defined business objectives and success measures.

Job description

Pearson Virtual Schools (PVS) is seeking an analytical and detail-oriented Business Analyst to support business and product decisions through data analysis, process evaluation, and stakeholder collaboration. This role serves as a key partner between business stakeholders, Product Management, School Operations, Technology, and Engineering teams.

The Business Analyst contributes to discovery activities, research, business process analysis, requirements documentation, and solution validation