Remote EDI Data Specialist – Benefits Tech

Brown & Brown, Inc.; United States; On-site; USD 35,817 - 38,572; Full time

Job summary

Brown & Brown, Inc. is seeking a Data/EDI Specialist to support the implementation and ongoing management of EDI solutions for our employee benefits clients.

You will audit data, configure EDI files, test configurations, and work closely with clients, carriers, and vendors to ensure accurate, timely delivery. The ideal candidate has 2–5 years in software implementation or data management, strong analytical skills, and proficiency with Microsoft Office and database tools.

Qualifications

• 2–5 years of software implementation, systems configuration, or related experience.
• Proficiency with Microsoft Office Suite.
• Experience working with database applications and large data sets.
• Strong customer service and communication skills.
• Professional telephone and client interaction skills.

Responsibilities

• Audit, validate, and upload data for new and existing client implementations, including moderately complex and higher-complexity projects.
• Configure and maintain new and existing EDI files using third-party software and SOPs.
• Perform testing, auditing, and quality assurance reviews of EDI configurations to ensure accurate functionality and successful implementation.
• Interpret and follow SOPs while contributing recommendations for process improvements and documentation enhancements.
• Build and maintain positive relationships with clients, vendors, and carrier partners to support service excellence and client retention.
• Provide direct support to assigned clients and assist with customer service requests and issue resolution.
• Maintain working knowledge of employee benefits products, services, regulations, and technology platforms to effectively configure and test solutions.
• Conduct root cause analysis and troubleshoot data, file, and system issues.
• Serve as a subject matter resource during client meetings and implementation discussions.
• Support and mentor Analysts and Senior Analysts through training, coaching, and knowledge sharing.

Skills

Analytical skills

Problem-solving

MS Office

Database experience

Customer service

Communication skills

Telephone etiquette

Education

Associate's/Bachelor's degree or equivalent

Tools

EDI software

Job description

Brown & Brown, Inc. is seeking a Data/EDI Specialist to support the implementation and ongoing management of EDI solutions for our employee benefits clients.

You will audit data, configure EDI files, test configurations, and work closely with clients, carriers, and vendors to ensure accurate, timely delivery. The ideal candidate has 2–5 years in software implementation or data management, strong analytical skills, and proficiency with Microsoft Office and database tools.