Remote EAP Clinical Counselor - Mental Wellbeing

CVS Health; South Carolina; Hybrid; USD 54,000 - 156,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement savings options

Paid time off

Job summary

CVS Health is seeking an EAP Clinical Counselor for Aetna Mental Well-being to provide 24/7 tele-counseling and crisis support to members nationwide.

This fully remote role requires a state license, a master's in behavioral health, and experience in crisis intervention and call-center settings. You will assess needs, guide care, document interactions, and coordinate resources while upholding privacy and quality standards. Benefits include medical/dental/vision and retirement options.

Qualifications

• 1+ years of crisis intervention experience.

Responsibilities

• Responsible for telephone-based assessment, triage, counseling and informational services in a call center environment.

Skills

Crisis intervention

Call center experience

Behavioral health counseling

Client support

Education

Master's degree in behavioral health counseling

Professional behavioral health license

Job description

CVS Health is seeking an EAP Clinical Counselor for Aetna Mental Well-being to provide 24/7 tele-counseling and crisis support to members nationwide.

This fully remote role requires a state license, a master's in behavioral health, and experience in crisis intervention and call-center settings. You will assess needs, guide care, document interactions, and coordinate resources while upholding privacy and quality standards. Benefits include medical/dental/vision and retirement options.