Remote Donor Support Specialist — Inbound Pledge Processing

Gifted Hands Enterprises; New York (NY); Remote; USD 18,000 - 21,000; Full time

Job summary

Gifted Hands Enterprises is seeking reliable professionals to handle inbound donor calls from a home-based setup. You will follow structured scripts, process pledges, and maintain confidentiality while meeting campaign procedures.

This is an independent-contractor opportunity with no outbound selling. You choose available servicing hours, must have a quiet home workspace and basic computer skills, and you will be paid hourly under contract rates of $13–$15.

Qualifications

• Must have a high school diploma or GED.
• Six months of remote customer-service experience or one year of onsite customer-service experience.
• Strong verbal communication and active-listening skills.
• Accurate data-entry and basic computer skills.
• Ability to navigate multiple systems while speaking.
• Professional and dependable work habits.
• A quiet, dedicated home workspace.

Responsibilities

• Answer inbound calls from donors.
• Follow structured scripts and campaign procedures.
• Accurately enter donation and pledge information.
• Confirm donor and transaction details.
• Navigate computer systems while speaking with callers.
• Maintain professionalism and confidentiality.
• Follow compliance and quality standards.
• Meet established attendance and performance expectations.

Skills

Verbal communication

Active listening

Data entry

Professionalism

Education

High school diploma or GED

Tools

Windows 11

USB headset

Wired Ethernet

Job description

Gifted Hands Enterprises is seeking reliable professionals to handle inbound donor calls from a home-based setup. You will follow structured scripts, process pledges, and maintain confidentiality while meeting campaign procedures.

This is an independent-contractor opportunity with no outbound selling. You choose available servicing hours, must have a quiet home workspace and basic computer skills, and you will be paid hourly under contract rates of $13–$15.