Remote Donor Support Specialist - Inbound Calls

SVS Enterprises, LLC; Abbeville (GA); À distance; USD 18 000 - 21 000; Temps partiel

Résumé du poste

SVS Enterprises, LLC is seeking experienced customer-service professionals to support nonprofit fundraising campaigns as remote Donation Processors or Pledge Drive Specialists. This is a 1099 independent-contractor opportunity with inbound donor calls only.

You will follow scripts, record donations accurately, and meet campaign performance expectations while enjoying flexible scheduling and remote work from a quiet home office. No outbound calls, no sales, and no lead generation.

Qualifications

• Minimum 6 months remote customer-service experience or 1 year onsite.
• Quiet, dedicated workspace.
• Strong verbal communication and phone etiquette.
• Ability to work independently.

Responsabilités

• Answer inbound donor calls professionally
• Follow approved scripts and procedures
• Accurately record donation and pledge information
• Confirm donor and transaction details
• Navigate required computer systems during calls
• Protect confidential information
• Meet campaign performance expectations

Connaissances

Verbal communication

Phone etiquette

Data entry

Multitasking

Dependability

Independent work

Quiet workspace

Formation

High school diploma or GED

Outils

Windows 11

8GB RAM

Headset

Wired internet

Ethernet connection

Dual monitors

Description du poste

SVS Enterprises, LLC is seeking experienced customer-service professionals to support nonprofit fundraising campaigns as remote Donation Processors or Pledge Drive Specialists. This is a 1099 independent-contractor opportunity with inbound donor calls only.

You will follow scripts, record donations accurately, and meet campaign performance expectations while enjoying flexible scheduling and remote work from a quiet home office. No outbound calls, no sales, and no lead generation.