Remote Documentation & Process Specialist

Trilogy Federal; Washington (District of Columbia); A distancia; USD 110.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health/Dental/Vision

FSA option

Parental leave

401(k) employer match

Paid time off + holidays

Life/AD&D coverage

Pet insurance

Phone/internet stipend

Tuition reimbursement

Descripción de la vacante

Trilogy Federal is seeking a motivated Documentation Specialist to lead the documentation efforts during a re-organization. The role focuses on analyzing business processes, technology, and organizational structure to ensure adoption and minimize resistance to the new system.

You will develop standard operating procedures for a financial organization, create a leader/employee handbook, and map processes to document approvals and communications.

Formación

• Bachelor's degree required.
• Excellent written and verbal communication skills.
• Strong MS Office proficiency.
• Team building and leadership abilities.
• Ability to interact with senior management and clients.
• Expert in Word, Excel, PowerPoint.
• Attention to detail and strong analytical skills.
• Ability to obtain Public Trust clearance.

Responsabilidades

• Documentation repository development: design up a centralized repository (e.g., SharePoint) for organizational documentation and duties.
• Document and organize functions and responsibilities for new org units.
• Review, develop, and standardize SOPs and inter-office procedures.
• Map processes and document key workflows for transition planning and readiness.
• Analyze complex financial procedures and provide improvement recommendations.
• Collaborate with stakeholders to ensure consistency and adoption.

Conocimientos

Communication

Attention to detail

Analytical thinking

Public Trust clearance

Educación

Bachelor's degree

Herramientas

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

SharePoint

Descripción del empleo

Trilogy Federal is seeking a motivated Documentation Specialist to lead the documentation efforts during a re-organization. The role focuses on analyzing business processes, technology, and organizational structure to ensure adoption and minimize resistance to the new system.

You will develop standard operating procedures for a financial organization, create a leader/employee handbook, and map processes to document approvals and communications.