Remote Docsis Expert & CPE Software Lead

SAGEMCOM; Denver (CO); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Disability-friendly company

Job summary

Sagemcom in North America is seeking a Docsis expert with a background in CPE software development to lead customer engagements and guide product definitions. The role involves hardware trade-offs, firmware coordination, and maintaining a Docsis lab setup in NAM.

You will work with engineering teams and customers to drive standards-compliant solutions. Required deep DOCSIS knowledge (3.0/3.1/4.0), provisioning, and hands-on CPE/Headend experience.

Qualifications

• Deep understanding of DOCSIS standards (3.0, 3.1, 4.0) including PHY, MULPI, OSS, LLD and SEC areas.
• Expert in DOCSIS provisioning (SNMP, DHCP, TFTP, TOD), configuration file structures (TLVs), PKIs and firmware upgrade mechanisms.
• Capable to sniff and understand MAC layer protocol captures.
• Experience with CPE and/or Headend (CMTS, RPD, RMD) hands-on.

Responsibilities

• Present Docsis technology and product roadmap to Sagemcom customers.
• Guide customers during the product definition phase.
• Participate to hardware design choices (key components, cost driven conception).
• Guide engineering Software developments during the design phase.
• Propose investments, setup and maintain the NAM Sagemcom office Docsis lab setup.
• Work remotely with other Sagemcom Docsis lab equipments.
• Build test plans to confirm functions and performance of the products.
• Reproduce, Investigate and resolve issues with the engineering teams, SoC vendor support and the customers.
• Conduct trainings to Sagemcom engineering groups involved in Docsis projects. Maintain a corporate knowledge database.
• Represent Sagemcom in standardization groups and interop events.
• Follow chip-maker roadmaps.
• Evaluate new chipsets and solutions.

Skills

Docsis

CPE software development

Embedded systems

Networking

Troubleshooting

Tools

gdb

tcpdump

Wireshark

Job description

Sagemcom in North America is seeking a Docsis expert with a background in CPE software development to lead customer engagements and guide product definitions. The role involves hardware trade-offs, firmware coordination, and maintaining a Docsis lab setup in NAM.

You will work with engineering teams and customers to drive standards-compliant solutions. Required deep DOCSIS knowledge (3.0/3.1/4.0), provisioning, and hands-on CPE/Headend experience.