Remote Dispatch Specialist I - Crisis Care Coordination

Solari, Inc.; United States; Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Friendly work environment

Generous paid time off (PTO)

Health benefits (Medical/Dental/Vision)

Competitive compensation

Hybrid schedule

On-site fitness room

Basic Life Insurance

401(k) with company match

LYRA EAP Program

Job summary

A leading crisis management firm is seeking a Dispatch Specialist I to manage dispatch functions for crisis line services. This role involves facilitating and tracking mobile crisis teams, ensuring timely dispatch, and responding to incoming crisis requests. Ideal candidates should have experience in dispatch or emergency services and possess strong problem-solving and multi-tasking skills. The position is a full-time remote opportunity for applicants residing in Arizona.

Qualifications

• 1–2 years of dispatch, contact center, or emergency services experience preferred.
• Must meet BHPP education and experience requirements.

Responsibilities

• Receive and dispatch teams/clinicians timely and effectively.
• Respond to incoming calls and requests for dispatch services.
• Document all dispatch interactions in the electronic health record.

Skills

Problem-solving

Multi-tasking

Knowledge of community resources

Compassionate interaction

Effective engagement

Education

High-school diploma or equivalency

Associate’s degree

Tools

Computer systems

Job description

A leading crisis management firm is seeking a Dispatch Specialist I to manage dispatch functions for crisis line services. This role involves facilitating and tracking mobile crisis teams, ensuring timely dispatch, and responding to incoming crisis requests. Ideal candidates should have experience in dispatch or emergency services and possess strong problem-solving and multi-tasking skills. The position is a full-time remote opportunity for applicants residing in Arizona.