Remote Crisis Specialist I - Arizona: Impactful Care

Solari, Inc.; Tempe (AZ); Remote; USD 30,000 - 33,000; Full time

Benefits offered by this job

Friendly work environment

Generous PTO

Health benefits (Medical/Dental/Vision

Hybrid schedule

Office fitness room

Life Insurance

Voluntary Life/Spouse/Child

Critical Illness coverage for depend.

Disability insurance

401K & 401K Roth

United Pet Care

LifeLock identity protection

LYRA EAP 25 sessions

Job summary

Solari, Inc. is seeking a Crisis Specialist I to receive, triage, and coordinate crisis and healthcare requests. You will assess, intervene, ensure safety, and document interactions in an electronic health record.

The role emphasizes recovery, resiliency, and engagement as part of Solari's core values. Responsibilities include outbound coordination, crisis intervention, risk-based triage, and ongoing training to enhance knowledge of Medicaid and behavioral health systems.

Qualifications

• GED/HS diploma with 4 years of behavioral health work experience.
• Spotlight on crisis assessment and intervention skills.
• Experience in call center environments preferred.

Responsibilities

• Respond to crisis and healthcare service requests; coordinate care and document interactions in EHR.
• Screen and triage to ensure safety and crisis resolution.
• Provide health education and connect to community resources.

Skills

Crisis management and triage

Clear communication

Planning and organization

Collaborative relationships

Healthcare standards knowledge

Medicaid behavioral health knowledge

Multi-tasking

Education

GED/HS diploma + 4 years BH experience

Master’s/Bachelor’s + BH experience alternative

Job description

Solari, Inc. is seeking a Crisis Specialist I to receive, triage, and coordinate crisis and healthcare requests. You will assess, intervene, ensure safety, and document interactions in an electronic health record.

The role emphasizes recovery, resiliency, and engagement as part of Solari's core values. Responsibilities include outbound coordination, crisis intervention, risk-based triage, and ongoing training to enhance knowledge of Medicaid and behavioral health systems.