Remote Dispatch & Route Optimization Specialist

Placements24; Redmond (WA); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

100% remote work

Competitive salary

Professional development opportunities

Job summary

Placements24 is seeking an experienced Remote Dispatcher and Route Planner to manage dispatch operations and optimize delivery routes from a fully remote location in the United States. The role focuses on efficient resource allocation, timely deliveries, and strong communication with drivers and the operations center.

The ideal candidate will have proven experience in dispatching or route planning, be proficient with Route4Me or OptimoRoute, and possess excellent problem-solving skills.

Qualifications

• Proven experience in dispatching, logistics coordination, or route planning.
• Proficiency with route optimization software and dispatch systems.
• Excellent communication and problem-solving skills.

Responsibilities

• Plan, schedule, and dispatch drivers and vehicles for daily deliveries across designated regions.
• Optimize delivery routes using specialised software to enhance efficiency, reduce transit times, and minimize fuel consumption.
• Monitor driver progress in real-time, providing necessary support and addressing deviations from planned routes or schedules.
• Maintain clear and effective communication channels with drivers, operational staff, and customer service teams.
• Respond promptly to logistical challenges, such as traffic delays or vehicle breakdowns, and implement effective solutions.
• Ensure all drivers have the necessary information and resources to complete their assigned tasks accurately and safely.
• Maintain accurate records of dispatch activities, driver hours, and delivery confirmations.
• Generate reports on dispatch efficiency, on-time delivery rates, and route performance metrics.
• Adhere to all company policies, safety regulations, and transportation laws.
• Proactively identify opportunities to improve dispatch and routing processes.

Skills

Dispatching

Logistics coordination

Route planning

Tools

Route4Me

OptimoRoute

Job description

Placements24 is seeking an experienced Remote Dispatcher and Route Planner to manage dispatch operations and optimize delivery routes from a fully remote location in the United States. The role focuses on efficient resource allocation, timely deliveries, and strong communication with drivers and the operations center.

The ideal candidate will have proven experience in dispatching or route planning, be proficient with Route4Me or OptimoRoute, and possess excellent problem-solving skills.