Remote Disney Vacation Specialist

Enchanted Horizons Travel

Aberdeen (WA)

On-site

USD 36,000 - 48,000

Full time

14 days+

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Benefits offered by this job

Remote flexibility

Travel perks and discounts

Professional growth and training

Supportive team and community

Job summary

Enchanted Horizons Travel is seeking aRemote Disney Vacation Specialist to guide clients from planning through post-trip support, answering questions, coordinating bookings, and resolving issues with care to deliver a seamless travel experience.

Based in the USA with flexible hours, you will work across channels and learn our booking tools, destinations, and processes. If you love travel and helping others create magical memories, join our supportive team.

Qualifications

Excellent communication skills in written and verbal form.
Background in customer service, preferably in travel, tourism, or hospitality.
High attention to detail with strong organizational habits.
Proactive mindset with ability to learn new systems quickly.
Genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
Support clients with booking modifications, cancellations, and special travel requests.
Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
Follow up with clients to confirm travel plans and gather feedback post-trip.
Address concerns with empathy and efficiency, ensuring client satisfaction.