Remote Disney Vacation Planner | Seamless Bookings

Enchanted Horizons Travel; Tampa (FL); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks & discounts

Ongoing training & support

Community of travelers

Job summary

Enchanted Horizons Travel Agency USA, based in Illinois, invites applications for a Remote Disney Vacation Specialist. You will guide clients through every step of their journey, helping plan, book, modify, and resolve issues to ensure a seamless travel experience.

You will respond to inquiries across email, phone, and messaging, provide destination information and documentation guidance, and follow up after trips to collect feedback.

Qualifications

• Excellent written and verbal communication.
• Experience in customer service, preferably in travel, tourism, or hospitality.
• Strong attention to detail and proactive mindset.
• Comfort with learning new booking tools and systems.

Responsibilities

• Respond to client inquiries across channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up‑to‑date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post‑trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Excellent communication skills

Customer service experience

Travel hospitality background

Tech-savvy and quick learner

Job description

Enchanted Horizons Travel Agency USA, based in Illinois, invites applications for a Remote Disney Vacation Specialist. You will guide clients through every step of their journey, helping plan, book, modify, and resolve issues to ensure a seamless travel experience.

You will respond to inquiries across email, phone, and messaging, provide destination information and documentation guidance, and follow up after trips to collect feedback.