Remote Disney Vacation Planner & Dream Builder

Enchanted Horizons Travel; St. Louis (MO); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work

Travel discounts

Professional growth

Community

Job summary

Enchanted Horizons Travel Agency USA, based in Illinois, is seeking a Remote Disney Vacation Specialist to guide clients from planning to return, ensuring a seamless and stress-free experience.

You will manage travel arrangements, respond to inquiries, and resolve challenges with professionalism. The role emphasizes exceptional communication, a passion for travel, and the ability to learn new booking tools quickly.

Qualifications

• Excellent written and verbal communication.
• Background in customer service, ideally travel/hospitality.
• High attention to detail and proactive mindset.

Responsibilities

• Respond to client inquiries across various channels in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Communication

Customer service

Travel knowledge

Attention to detail

Tech-savvy

Booking tools

Tools

Booking systems

CRM software

Job description

Enchanted Horizons Travel Agency USA, based in Illinois, is seeking a Remote Disney Vacation Specialist to guide clients from planning to return, ensuring a seamless and stress-free experience.

You will manage travel arrangements, respond to inquiries, and resolve challenges with professionalism. The role emphasizes exceptional communication, a passion for travel, and the ability to learn new booking tools quickly.