Remote Disney Vacation Planner - Create Magical Trips

Enchanted Horizons Travel; Naperville (IL); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Remote flexibility

Travel discounts

Professional training

Job summary

Enchanted Horizons Travel, a US-based agency, seeks a Remote Disney Vacation Specialist to guide clients from initial planning through post-trip support. You will assist with travel arrangements, answer questions, manage updates, and resolve issues with professionalism and care.

Based in Illinois, the company offers remote flexibility, exclusive travel perks, and ongoing training from a dedicated team to help you build memorable experiences for travelers nationwide.

Qualifications

• Excellent written and verbal communication skills are required.
• Experience in customer service, preferably in travel, tourism, or hospitality.
• High attention to detail and strong organizational habits are essential.
• Ability to learn new booking tools and systems quickly.
• Genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

• Respond to client inquiries across email, phone, and messaging channels promptly and professionally.
• Assist clients with bookings, modifications, cancellations, and special travel requests.
• Provide accurate information on destinations, documentation, and agency processes.
• Follow up with clients to confirm plans and gather feedback after trips.
• Address client concerns with empathy and efficiency to ensure satisfaction.

Skills

Excellent communication skills

Customer service experience

Attention to detail

Tech-savvy

Travel industry knowledge

Education

High school diploma or equivalent

Tools

Booking systems

Job description

Enchanted Horizons Travel, a US-based agency, seeks a Remote Disney Vacation Specialist to guide clients from initial planning through post-trip support. You will assist with travel arrangements, answer questions, manage updates, and resolve issues with professionalism and care.

Based in Illinois, the company offers remote flexibility, exclusive travel perks, and ongoing training from a dedicated team to help you build memorable experiences for travelers nationwide.