Remote Disney Vacation Planner & Dream-Trip Concierge

enchanted-horizons-travel; St. Louis (MO); Remote; USD 55,000 - 85,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks and discounts

Professional growth and training

Passionate travel community

Job summary

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients from planning to return, ensuring a seamless and stress-free experience. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism.

The role emphasizes excellent communication, a background in customer service within travel or hospitality, and a proactive, tech-savvy approach to using booking tools.

Qualifications

• Excellent written and verbal communication skills.
• Experience in customer service within travel, tourism or hospitality preferred.
• High attention to detail and strong organizational habits.
• Proactive mindset with the ability to learn new systems quickly.
• Tech-savvy and comfortable using booking tools.
• Genuine enthusiasm for travel and helping others create memories.

Responsibilities

• Respond to client inquiries across channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback after trips.
• Address concerns with empathy and efficiency to ensure client satisfaction.

Skills

Excellent communication

Customer service in travel

Attention to detail

Proactive mindset

Tech-savvy

Learning booking tools

Job description

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients from planning to return, ensuring a seamless and stress-free experience. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism.

The role emphasizes excellent communication, a background in customer service within travel or hospitality, and a proactive, tech-savvy approach to using booking tools.