Remote Disney Vacation Planner - Travel Concierge

enchanted-horizons-travel; Missouri; Remote; USD 42,000 - 68,000; Full time

Benefits offered by this job

Remote flexibility

Travel discounts

Career growth

Travel community

Job summary

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients through every step of their journey, from planning to return. You'll manage travel arrangements, answer questions, and resolve issues with professionalism and care.

As a remote team member, you will collaborate across channels, handle bookings, modifications, and special requests, and provide destination information with accuracy and empathy.

Qualifications

• Excellent communication, written and verbal.
• Background in customer service within travel, tourism, or hospitality preferred.
• High attention to detail and proactive mindset.
• Tech-savvy and quick to learn new booking systems.
• Genuine enthusiasm for travel and helping others create memories.

Responsibilities

• Respond to client inquiries across email, phone, and messaging in a timely and professional manner.
• Assist clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency to ensure client satisfaction.

Skills

Communication skills

Customer service

Attention to detail

Organizational skills

Proactive mindset

Tech-savvy

Passion for travel

Tools

Booking tools

Job description

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients through every step of their journey, from planning to return. You'll manage travel arrangements, answer questions, and resolve issues with professionalism and care.

As a remote team member, you will collaborate across channels, handle bookings, modifications, and special requests, and provide destination information with accuracy and empathy.