Remote Disney Vacation Designer

Enchanted Horizons Travel; Raleigh (NC); Remote; USD 34,000 - 52,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks and discounts

Professional growth and training

Community of travel enthusiasts

Job summary

Enchanted Horizons Travel seeks a Remote Disney Vacation Specialist to guide clients through planning and booking journeys, resolving issues with care and professionalism.

You will assist with travel arrangements, answer questions, and keep clients updated from planning through return home, ensuring a seamless experience. Ideal candidates bring customer-service experience in travel, strong communication, and tech-friendly skills.

Qualifications

• Excellent written and verbal communication.
• Background in customer service, ideally travel/hospitality.
• High attention to detail and proactive mindset.
• Tech-savvy and quick to learn booking tools.

Responsibilities

• Respond to client inquiries across email, phone, and messaging in a timely, professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up‑to‑date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post‑trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Excellent communication

Customer service

Attention to detail

Tech-savvy

Enthusiasm for travel

Job description

Enchanted Horizons Travel seeks a Remote Disney Vacation Specialist to guide clients through planning and booking journeys, resolving issues with care and professionalism.

You will assist with travel arrangements, answer questions, and keep clients updated from planning through return home, ensuring a seamless experience. Ideal candidates bring customer-service experience in travel, strong communication, and tech-friendly skills.