Remote Disability Hearing Case Manager | Client Advocate

Mindset Care Inc.; United States; Remote; USD 32,000 - 41,000; Full time

Benefits offered by this job

MacBook provided

Headset provided

Monitor provided

Job summary

Mindset Care Inc. is seeking a Social Security Disability Hearing Case Manager to support clients through the SSDI/SSI claims process from a remote setting. You will gather documentation, guide clients, and advocate for accurate processing of their claims.

The ideal candidate has a background in social work or related field, strong communication, and the ability to manage confidential information with care. Remote work requires a private space and reliable internet; equipment is provided.

Qualifications

• Bachelor’s degree in social work, psychology, or a related field preferred.
• Strong interpersonal and communication skills.
• Ability to empathize with clients and provide compassionate support.
• Excellent organizational skills and attention to detail.
• Proficiency in Google Suite and other relevant software programs.
• Ability to work independently and as part of a team.
• Knowledge of Social Security policies and procedures preferred.

Responsibilities

• Gather required documentation and information from clients to support their claims.
• Provide guidance and support to clients throughout the claims process.
• Advocate on behalf of clients to ensure claims are processed accurately and efficiently.
• Communicate with Social Security Administration officials to resolve issues or discrepancies.
• Maintain detailed records of client interactions and claim status updates.
• Stay up-to-date on changes to Social Security policies and procedures.

Skills

Interpersonal communication

Empathy

Google Suite

Independent work

Team collaboration

Policy knowledge (SS)

Education

Bachelor’s degree in social work/related

Tools

Virtual phone systems

Online scheduling software

Job description

Mindset Care Inc. is seeking a Social Security Disability Hearing Case Manager to support clients through the SSDI/SSI claims process from a remote setting. You will gather documentation, guide clients, and advocate for accurate processing of their claims.

The ideal candidate has a background in social work or related field, strong communication, and the ability to manage confidential information with care. Remote work requires a private space and reliable internet; equipment is provided.