Social Security Disability Case Manager, Spanish-Speaking

Mindset Care Inc.; United States; Remote; USD 30,307 - 41,328; Full time

Job summary

A leading mental health advocacy organization in the United States is looking for a Social Security Disability Case Manager to assist clients with their claims. The role requires fluency in Spanish, strong interpersonal skills, and the ability to empathize with clients. Responsibilities include gathering documentation, advocating for clients, and maintaining communication with Social Security officials. The position is remote and offers competitive hourly pay with opportunities for growth within the company.

Qualifications

• Previous experience working with social security claims or similar benefits programs.
• Proficiency in Google Suite and other relevant software programs.
• Knowledge of social security policies and procedures (preferred).

Responsibilities

• Gather required documentation and information from clients to support their claims.
• Provide guidance and support to clients throughout the claims process.
• Advocate on behalf of clients to ensure that their claims are processed accurately and efficiently.
• Communicate with Social Security Administration officials to resolve issues.
• Keep detailed records of client interactions and claim status updates.

Skills

Fluent in Spanish

Strong interpersonal and communication skills

Excellent organizational skills

Ability to empathize with clients

Education

Bachelor's degree in social work, psychology, or a related field

Tools

Google Suite

Job description

Social Security Disability Case Manager, Spanish-Speaking

About Mindset Care, Inc.

Mindset was founded to create a better experience for those with a mental illness and their caregivers in applying for Social Security Disability benefits.

Our team of Social Security Disability lawyers and representatives has helped thousands of individuals through the arduous process of obtaining Social Security Disability Insurance (SSDI) and/or Supplemental Security income (SSI) through the Social Security Administration.

Overview

Position Overview: We are seeking a dedicated and compassionate Social Security Disability Claims Case Manager to join our team. The ideal candidate will be responsible for assisting clients with the application process, gathering necessary documentation, advocating on behalf of clients, and ensuring that all claims are processed accurately.

Responsibilities

• Gather required documentation and information from clients to support their claims.
• Provide guidance and support to clients throughout the claims process which can be lengthy.
• Advocate on behalf of clients to ensure that their claims are processed accurately and efficiently.
• Communicate with social security administration officials to resolve any issues or discrepancies that may arise.
• High call volume
• Keep detailed records of client interactions and claim status updates.
• Stay up-to-date on changes to social security policies and procedures.

Qualifications

• Fluent in Spanish
• Bachelor's degree in social work, psychology, or a related field (preferred).
• Previous experience working with social security claims or similar benefits programs.
• Strong interpersonal and communication skills.
• Ability to empathize with clients and provide compassionate support.
• Excellent organizational skills and attention to detail.
• Proficiency in Google Suite and other relevant software programs.
• Ability to work independently and as part of a team.
• Knowledge of social security policies and procedures (preferred).

Preferred Qualifications

• Experience working in a remote or virtual office environment.
• Knowledge of virtual phone systems and online scheduling software.

Schedule

• 40 hours a week, limited overtime
• Remote first policy
• Large responsibility from the start
• The ability to ascend within the company
• A team of creative, transparent entrepreneurs driven to accomplish our mission

The pay range for this role is:

22 - 30 USD per hour (Remote (United States))