Remote Director, Travel Partnerships & Key Accounts

Crum & Forster; United States; Remote; USD 140,000 - 180,000; Full time

Job summary

Crum & Forster’s Travel Insured International is seeking a Director, Business Development & Key Accounts for the Travel Business Center. This remote role requires regular travel and focuses on opening new travel agency partnerships across consortia and non-consortia, managing top accounts, and driving pipeline growth.

You will develop strategic growth plans, deliver customized proposals, represent the company at industry events, and work with agency owners to expand revenue and market share.

Responsibilities

• Identify, prospect, and acquire new top-tier and mid-tier travel agency partnerships across consortia and non-consortia channels.
• Open and activate new business accounts for personal production and transition appropriate accounts to Regional BDMs for ongoing management, maintaining a strong pipeline of opportunities.
• Develop and execute strategic growth plans to achieve new business premium and account targets through disciplined follow-up, consistent sales execution, and field engagement.
• Create and deliver tailored presentations, proposals, co-op programs, and bonus override structures that drive measurable partner growth, activation, conversion, retention, and ROI.
• Represent TII at industry conferences, trade shows, and consortium events to generate leads, expand relationships, and strengthen the new business pipeline.
• Meet or exceed weekly KPIs for sales activity, pipeline development, and new business production.
• Serve as the primary point of contact for an assigned portfolio of top accounts, with responsibility for growing revenue, market share, and overall book health.
• Build and maintain strong relationships with agency owners and key stakeholders, conducting regular business reviews to assess performance, address concerns, and identify growth opportunities.
• Develop and execute strategic account plans that enhance client satisfaction and expand adoption of additional products and services.
• Proactively resolve client issues by leveraging internal resources and cross-functional support as needed.
• Build and maintain relationships with travel agency owners, consortia, and key industry stakeholders.
• Represent Travel Insured International through event attendance, networking, and speaking engagements, while providing event coverage for Host or Regional BDMs when needed.
• Monitor industry trends, market dynamics, and competitive activity to identify opportunities and inform channel strategy.

Job description

Crum & Forster’s Travel Insured International is seeking a Director, Business Development & Key Accounts for the Travel Business Center. This remote role requires regular travel and focuses on opening new travel agency partnerships across consortia and non-consortia, managing top accounts, and driving pipeline growth.

You will develop strategic growth plans, deliver customized proposals, represent the company at industry events, and work with agency owners to expand revenue and market share.