Remote Director of Patient Growth & Engagement

Solis Mammography; Addison (TX); Remote; USD 140,000 - 200,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k

PTO and paid holidays

Backup child/adult care

Job summary

Solis Mammography in Addison, Texas seeks a Director of Patient Engagement and Growth to own the patient channel within the commercial growth engine. This leadership role turns strategy into executed initiatives across Operations, Marketing, the Contact Center, and the center network to recover volume and improve conversion.

Remote with onsite as needed, this full-time position emphasizes reducing patient leakage, driving order-to-appointment conversion, and expanding completed exam volume

Qualifications

• Bachelor’s degree in business, marketing, healthcare administration, or a related field; advanced degree a plus.
• 7+ years in patient engagement, growth marketing, demand conversion, or funnel and lifecycle management, with at least 3 years leading cross-functional initiatives or teams.
• Healthcare experience strongly preferred; women’s health, imaging, or multi-site provider operations a distinct advantage.
• Demonstrated record of reducing funnel leakage or improving conversion through data, campaigns, and process change.
• Experience managing third-party vendors or outreach partners to measurable performance targets.
• Strong command of funnel analytics and campaign measurement; comfort with CRM, scheduling, and patient outreach platforms.
• Excellent communication and influence skills, with the ability to lead through others across departments.

Responsibilities

• Lead patient engagement initiatives across a multi-department team spanning Operations and Marketing.
• Partner with, rather than manage, the VP, Contact Center Operations to align outreach initiatives.
• Own the service-level agreement for outbound call teams and track performance against it.
• Set goals, align priorities, and hold teams accountable to engagement and conversion outcomes.

Skills

Funnel analytics

Campaign measurement

Vendor management

CRM platforms

Communication skills

Education

Bachelor’s degree in business, marketing, healthcare administration, or a related field

Job description

Solis Mammography in Addison, Texas seeks a Director of Patient Engagement and Growth to own the patient channel within the commercial growth engine. This leadership role turns strategy into executed initiatives across Operations, Marketing, the Contact Center, and the center network to recover volume and improve conversion.

Remote with onsite as needed, this full-time position emphasizes reducing patient leakage, driving order-to-appointment conversion, and expanding completed exam volume