Remote Director of Openings & Commercial Strategy

Hyatt Hotels Corporation; Chicago (IL); Remote; USD 145,000 - 185,000; Full time

Benefits offered by this job

Annual free hotel stays

Headspace subscription

Family assistance policy

Paid Time Off, Medical, Dental, Vision

Job summary

Hyatt Hotels Corporation in Chicago, IL, is seeking a Director of Commercial Strategy for Openings & Conversions (Remote) to lead pre-opening commercial strategy and the ramp to sustainable performance across new and converting hotels.

You will align cross-functional teams, set market positioning, activation plans, and measurable outcomes to ensure hotels begin with strong commercial momentum in diverse markets.

Qualifications

• Minimum 10 years of progressive commercial, sales, revenue, marketing, or related hospitality leadership experience.
• Experience supporting hotel openings, conversions, transitions, or performance ramp-up.
• Demonstrated experience developing and executing integrated commercial strategies in a multi-property, regional, global, or multi-brand environment.
• Strong understanding of hotel commercial disciplines: Sales, Revenue Management, Marketing, Digital, and Distribution.
• Experience leading complex, cross-functional initiatives and influencing stakeholders without direct authority.

Responsibilities

• Lead property-specific commercial strategy optimization based on market dynamics, demand potential, brand positioning, customer segments, and competitive conditions.
• Establish clear commercial positioning and go-to-market priorities across Sales, Revenue Management, Marketing, Digital, and Distribution.
• Guide hotels through the commercial ramp lifecycle from pre-opening strategy and activation through post-opening stabilization.
• Partner with property leaders, commercial teams, global support functions, and ownership groups to align priorities and execution.
• Assess commercial readiness, identify risks and dependencies, and drive timely resolution or escalation before activation and opening.
• Translate data, market intelligence, and performance trends into practical strategies and prioritized action plans.
• Ensure sales activation, pricing, distribution, marketing, and demand-generation plans work together as an integrated commercial strategy.
• Provide strategic guidance to hotel leadership and ownership, communicating recommendations, risks, and actions with clarity and accountability.
• Monitor commercial performance and leading indicators through stabilization, adjusting priorities and tactics as market conditions evolve.
• Champion consistent ways of working, knowledge sharing, and continuous improvement across openings and conversions portfolio.

Skills

Commercial leadership

Strategy development

Cross-functional collaboration

Market analysis

Stakeholder management

Education

Bachelor’s degree in Business/ Hospitality/ Marketing/ Finance

Tools

Hotel commercial systems

Reporting tools

Data analytics platforms

Job description

Hyatt Hotels Corporation in Chicago, IL, is seeking a Director of Commercial Strategy for Openings & Conversions (Remote) to lead pre-opening commercial strategy and the ramp to sustainable performance across new and converting hotels.

You will align cross-functional teams, set market positioning, activation plans, and measurable outcomes to ensure hotels begin with strong commercial momentum in diverse markets.