Remote Director of Facilities - Hospitality Operations Leader

Walters Hospitality; Denton (TX); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical benefits (85% employer-subid)}

Dental & Vision Insurance

401k match

Unlimited PTO

Device stipend

Job summary

Walters Hospitality is seeking a Director of Facilities to lead a geographically dispersed portfolio of hospitality venues. This remote role supports all Walters Hospitality regions and requires regular in-person work as needed, with travel across the Walters portfolio.

You will oversee OpEx/CapEx budgeting, reporting to executives and a Board, and ensure life-safety and facility compliance across sites. Strong vendor management, CMMS experience, and team leadership are essential.

Qualifications

• Mandatory: Previous Director-level experience within the hospitality, restaurant, or retail industry
• Proven experience overseeing facilities operations across a multi-site, geographically dispersed portfolio
• Extensive experience managing multi-million-dollar OpEx and CapEx budgets
• Strong financial, procurement, RFP, and vendor management experience
• Experience with compliance requirements and internal financial controls; SOX experience strongly preferred
• Demonstrated ability to prepare and present strategic plans, capital forecasts, and facilities reports to executive leadership and/or a Board of Directors
• Strong technical knowledge of commercial building systems, including MEP, HVAC, commercial refrigeration and kitchen systems, roofing, irrigation, and life-safety systems
• Experience implementing or managing an enterprise CMMS platform; Corrigo experience preferred
• Strong experience negotiating vendor contracts, SLAs, and competitive bids
• Proven ability to lead teams across multiple locations and develop effective facilities processes
• Strong crisis management and business continuity planning experience
• Excellent communication, organizational, analytical, and leadership skills
• Remote position with a strong preference for candidates located in Texas
• Must be willing to travel throughout the Walters Hospitality portfolio as needed
• Must be eligible to work in the United States; Walters Hospitality participates in E-Verify

Responsibilities

• Lead Facilities Operations: Oversee facilities operations across a geographically dispersed portfolio of hospitality venues, ensuring properties are maintained to the highest standards of safety, functionality, and appearance
• Partner with Operations: Serve as a strategic service partner to Operations by proactively addressing maintenance needs, infrastructure concerns, and facility-related challenges
• Own Department Budgets: Maintain full financial accountability for operational expenses (OpEx) and capital expenditures (CapEx), including budgeting, forecasting, project tracking, and reporting
• Report to Executive Leadership: Provide regular updates to executive leadership regarding budgets, projects, facility performance, and strategic initiatives
• Support Board Reporting: Prepare and present comprehensive facilities and financial reports to the Board of Directors on a quarterly basis
• Maintain Compliance & Safety: Ensure compliance with life-safety and facility requirements, including fire panels, extinguishers, hood systems, sprinklers, backflow testing, elevators, and other critical building systems
• Protect Brand Standards: Conduct regular property and facilities audits to ensure venues consistently meet Walters’ standards for safety, appearance, functionality, and guest experience
• Oversee Construction & Acquisitions: Support the transition of new construction and acquired properties into Operations, including punch-list completion, mechanical deficiencies, warranty management, and facilities integration
• Build & Develop the Team: Lead, coach, and develop Facilities Managers, Technicians, and administrative support while establishing consistent expectations and processes across markets
• Support New Market Growth: Develop cost-effective facilities staffing strategies as Walters expands into new geographic markets, balancing temporary, hybrid, and permanent resources based on property needs
• Standardize Training: Establish consistent onboarding and training practices for facilities leadership, including department processes, CMMS systems, service expectations, and financial controls
• Manage Vendors & Contractors: Oversee vendor relationships, RFPs, competitive bidding, contracts, service-level agreements, quoting, and invoice approval processes
• Leverage Technology: Utilize Corrigo and other facilities technology to manage work orders, track assets, monitor maintenance trends, and measure departmental performance
• Lead During Emergencies: Respond effectively to high-pressure facility emergencies, infrastructure failures, and business continuity situations

Job description

Walters Hospitality is seeking a Director of Facilities to lead a geographically dispersed portfolio of hospitality venues. This remote role supports all Walters Hospitality regions and requires regular in-person work as needed, with travel across the Walters portfolio.

You will oversee OpEx/CapEx budgeting, reporting to executives and a Board, and ensure life-safety and facility compliance across sites. Strong vendor management, CMMS experience, and team leadership are essential.