Remote Director of Content Strategy & Editorial Systems

Call-On-Doc; United States; À distance; USD 130 000 - 145 000; Plein temps

Avantages offerts par ce poste

401(k)

Health insurance

Paid time off

Résumé du poste

CallOnDoc, a leading virtual healthcare company in the U.S., seeks a senior content strategist to build a unified messaging system across patient touchpoints. You will blend strategy with hands-on writing, editing, and governance to ensure clarity, trust, and consistency throughout communications.

You will collaborate with Marketing, Product, Engineering, Clinical Operations, Lifecycle Marketing, Design, and Customer Success to enable AI-enabled editorial workflows and scalable content

Qualifications

• 7+ years of experience in content strategy, editorial leadership, product marketing, UX writing, or strategic communications.
• Exceptional writing and editing skills across digital channels.
• Experience developing messaging frameworks, editorial standards, and communication systems—not just producing content.
• Strong cross-functional experience partnering with Product, Engineering, Design, and Marketing teams.
• Strong understanding of information architecture, content audits, and customer journey optimization.
• Experience incorporating AI-assisted writing tools into editorial workflows while maintaining quality and governance.

Responsabilités

• Build and maintain the company's messaging architecture, including brand narrative, value proposition, positioning, trust messaging, editorial standards, voice and tone, AI writing standards, review processes, content governance, and AI-assisted content workflows.
• Personally improve high-impact customer-facing content including landing pages, website copy, onboarding, lifecycle emails, SMS, push notifications, provider and patient education, product messaging, and YouTube/social media scripts.
• Partner closely with Product, Engineering, Clinical Operations, Lifecycle Marketing, Paid Media, SEO, Design, and Customer Success to support AI search readiness and editorial practices.
• Within your first year, deliver a unified messaging framework, improve consistency across patient communications, and enable scalable AI-assisted editorial workflows.

Connaissances

Content strategy

Editorial leadership

Product marketing

UX writing

Strategic communications

AI writing tools

Outils

AI writing tools

Description du poste

CallOnDoc, a leading virtual healthcare company in the U.S., seeks a senior content strategist to build a unified messaging system across patient touchpoints. You will blend strategy with hands-on writing, editing, and governance to ensure clarity, trust, and consistency throughout communications.

You will collaborate with Marketing, Product, Engineering, Clinical Operations, Lifecycle Marketing, Design, and Customer Success to enable AI-enabled editorial workflows and scalable content