Senior Content Architect & Editorial Lead (Remote)

Call On Doc; United States; Remote; USD 130,000 - 145,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

CallOnDoc is seeking a Principal Content Strategist & Editorial Lead in Irving, TX, offering remote work with an annual salary of $130,000–$145,000. The role focuses on building a unified messaging system, editorial governance, and AI-assisted content workflows across patient communications.

It requires 7+ years in content strategy or related fields and strong cross-functional collaboration. You'll partner with Marketing, Product, Engineering, Clinical Operations, and Design to ensure clarity,

Qualifications

• 7+ years of experience in content strategy, editorial leadership, product marketing, UX writing, or strategic communications.
• Exceptional writing and editing skills across digital channels.
• Experience developing messaging frameworks, editorial standards, and communication systems – not just producing content.
• Strong cross-functional experience partnering with Product, Engineering, Design, and Marketing teams.
• Strong understanding of information architecture, content audits, and customer journey optimization.
• Experience incorporating AI-assisted writing tools into editorial workflows while maintaining quality and governance.

Responsibilities

• Build and maintain the company's messaging architecture, including brand narrative, value proposition, positioning, trust messaging, editorial standards, voice and tone, AI writing standards, review processes, content governance, and AI-assisted content workflows.
• Personally improve high-impact customer-facing content including landing pages, website copy, patient onboarding, lifecycle emails, SMS, push notifications, provider and patient education, product messaging, and YouTube/social media scripts.
• Partner closely with Product, Engineering, Clinical Operations, Lifecycle Marketing, Paid Media, SEO, Design, and Customer Success. Support AI search readiness through structured content, entity optimization, semantic content, and AI-friendly editorial practices.
• Within your first year, you will build a unified messaging and editorial framework, improve consistency across patient communications, modernize high-value content that drives acquisition, conversion, retention and trust, implement scalable AI-assisted editorial workflows, and establish a communication operating system supporting future product launches and lifecycle initiatives.

Skills

Content strategy

Editorial leadership

Product marketing

UX writing

Strategic communications

Cross-functional partnership

AI writing tools

Tools

AI writing tools

Job description

CallOnDoc is seeking a Principal Content Strategist & Editorial Lead in Irving, TX, offering remote work with an annual salary of $130,000–$145,000. The role focuses on building a unified messaging system, editorial governance, and AI-assisted content workflows across patient communications.

It requires 7+ years in content strategy or related fields and strong cross-functional collaboration. You'll partner with Marketing, Product, Engineering, Clinical Operations, and Design to ensure clarity,