Remote Director, Customer Solutions PMO & Growth Portfolio

Rocket Software, Inc.; Waltham (MA); Remote; GBP 150,000 - 190,000; Full time

Job summary

Rocket Software Inc. seeks a Director, Customer Solutions Engineering PMO (CSE PMO) to provide strategic direction for the professional services portfolio.

You will enable exceptional customer outcomes, oversee PMO governance, and drive improvements to PSA processes while aligning with Rocket’s goals. The role emphasizes leadership across the CSE organization, readiness for growth, and successful integration of acquisitions, with a focus on optimizing the PM experience and cross‑functional

Qualifications

• 10+ years leading professional services portfolios with multi‑million dollar impact.
• Expert in blending Agile and traditional project management principles.
• Strong leadership across functions and rapid decision making to improve outcomes.

Responsibilities

• Provide leadership for PMO, directing project management activities within CSE.
• Oversee planning, staffing, budgeting, and expense management of the portfolio.
• Manage post-sales financials: forecasting, tracking and reporting portfolio financials.
• Lead cross-functional collaboration to ensure seamless transition from pre-sales to delivery.

Skills

Portfolio leadership

PMO leadership

Agile methodologies

Financial acumen

PSA ownership

M&A integration

Cross-functional collaboration

Data-driven decisions

Stakeholder communication

Strategic planning

Education

PMP PfMP PgMP certifications

Tools

PSA software

Job description

Rocket Software Inc. seeks a Director, Customer Solutions Engineering PMO (CSE PMO) to provide strategic direction for the professional services portfolio.

You will enable exceptional customer outcomes, oversee PMO governance, and drive improvements to PSA processes while aligning with Rocket’s goals. The role emphasizes leadership across the CSE organization, readiness for growth, and successful integration of acquisitions, with a focus on optimizing the PM experience and cross‑functional