Remote Director, Customer Energy Solutions & Strategy

E Source; United States; Remote; USD 145,000 - 193,000; Full time

Benefits offered by this job

Health insurance

Flexible time off

401(k) match

Job summary

E Source is seeking a Director, Customer Energy Solutions to lead large research and advisory engagements for major utility clients, guiding teams and shaping research methods. You will own strategic client relationships and help translate company strategy into reliable execution.

You’ll combine deep research expertise with industry knowledge to create client value, support growth of the Customer Energy Solutions practice, and mentor staff to strengthen leadership capabilities.

Qualifications

• Approximately 9+ years of relevant professional experience, or commensurate experience demonstrating readiness for Director-level scope and accountability.
• An advanced degree in the social sciences, engineering, or a related field, or a bachelor’s degree with commensurate professional experience.
• Extensive experience applying qualitative and quantitative social science research methods, including research design, instrument development, data collection, analysis, interpretation, and reporting.
• Demonstrated success leading large or complex consulting engagements, managing project economics and risk, and delivering high-quality work for major clients.
• Demonstrated experience leading client relationships, developing managers and staff, and contributing to strategic proposals and business development

Responsibilities

• Lead the largest and most complex research, evaluation, and advisory engagements for major clients independently, including those with multidisciplinary teams
• Own and develop long-term client relationships by understanding strategic needs, anticipating risks and opportunities, and serving as a trusted advisor
• Direct project managers and technical staff, providing strategic, methodological, analytical, and reporting guidance while ensuring clear accountability across teams
• Ensure engagements deliver against defined objectives, scopes, schedules, budgets, quality standards, and contract requirements
• Set direction for research and evaluation approaches by applying industry best practices and advancing innovative qualitative and quantitative methods
• Serve as a subject matter expert on project teams and in client conversations, translating complex research methods and findings into clear, actionable recommendations
• Establish and improve quality assurance processes, review high-stakes analyses and deliverables, and ensure consistent, decision-ready work
• Lead strategic client communications, including complex or high-stakes conversations involving trade-offs, decisions, risks, and next steps
• Manage the financial performance of an assigned portfolio, including revenue and profitability, staffing and utilization, revenue and resource forecasting, subcontractor spending, and timely invoicing and collections, in partnership with project managers and Finance
• Champion strategic proposals and lead selected business development opportunities, including solution development, proposal strategy, and finalist presentations
• Support market development and external visibility through conference presentations, industry participation, partnerships, and thought leadership
• Manage, coach, and develop mid-level staff and project leaders, building their judgment, client leadership, communication, and people-management skills
• Partner with peers and senior leaders to improve work execution, prioritize resources, identify systemic issues, and implement company and practice-area strategy

Skills

9+ years experience

Advanced degree

Qualitative methods

Quantitative methods

Client relationships

Project leadership

Education

Advanced degree in social sciences/engineering

Bachelor's degree with commensurate experience

Job description

E Source is seeking a Director, Customer Energy Solutions to lead large research and advisory engagements for major utility clients, guiding teams and shaping research methods. You will own strategic client relationships and help translate company strategy into reliable execution.

You’ll combine deep research expertise with industry knowledge to create client value, support growth of the Customer Energy Solutions practice, and mentor staff to strengthen leadership capabilities.