Remote Director, Customer Development Integration

Ladders; United States; Remote; USD 150,000 - 180,000; Full time

Benefits offered by this job

Flexible work model

Career development support

Job summary

Ladders is seeking a Director, Customer Development Integration Management Office (IMO) to guide a complex integration program within the Food & Beverages space. You will align multiple workstreams, milestones, and executive decisions in a remote-first environment.

The successful candidate will establish governance, operating cadences, and risk management, turning ambiguity into actionable, fact-based recommendations for senior leadership.

Qualifications

• Bachelor's degree required; MBA or relevant advanced degree preferred.
• 7+ years of experience in customer development, digital commerce, integration management, or related fields.
• Proven track record in leading complex, cross-functional initiatives within large organizations.
• Experience with large-scale integration, transformation, or business process initiatives strongly preferred.
• Demonstrated ability to influence and work with senior leaders.

Responsibilities

• Lead the customer development integration roadmap across workstreams, ensuring clear milestones and outcomes.
• Establish and manage governance, operating rhythms, and escalation processes for the IMO.
• Structure and solve complex integration challenges, providing fact-based recommendations.
• Manage dependencies across Customer Development and ensure alignment with broader integration efforts.
• Proactively identify and resolve risks and execution gaps across workstreams.
• Coordinate organizational readiness across major integration milestones.
• Provide visibility to integration progress and areas requiring leadership intervention.

Skills

7+ years experience in customer dev, e

Cross-functional leadership

Leading complex initiatives

Influence with senior leaders

Education

Bachelor's degree

MBA or advanced degree preferred

Job description

Ladders is seeking a Director, Customer Development Integration Management Office (IMO) to guide a complex integration program within the Food & Beverages space. You will align multiple workstreams, milestones, and executive decisions in a remote-first environment.

The successful candidate will establish governance, operating cadences, and risk management, turning ambiguity into actionable, fact-based recommendations for senior leadership.