Remote Director, Client Success & Revenue Growth

Carnegie; United States; Remote; USD 95,000 - 105,000; Full time

Job summary

Carnegie is seeking a Director of Client Success to own revenue across a portfolio of partner institutions. You will grow relationships with senior leaders, identify opportunities tied to their priorities, and bring data-driven solutions that deliver outcomes.

Responsibilities include building account strategies, developing pipeline, leading deals from discovery to close, and forecasting with cross-functional teams.

Qualifications

• Bachelor’s degree is required.
• 5+ years in B2B sales, consulting, or higher education marketing/enrollment.
• Track record of meeting or exceeding revenue targets.
• Experience building pipeline and expanding existing client relationships.
• Strong sales skills and experience in both new business and account expansion.
• Ability to earn trust with senior leaders in complex organizations.
• Strategic mindset that links client challenges to practical solutions.
• Strong organization and discipline in pipeline management and forecasting.
• Self-directed and accountable with a focus on outcomes.
• Clear communication and a collaborative, partnership-minded approach.

Responsibilities

• Own a portfolio of partner institutions, including retention, expansion, and long-term growth.
• Build and run account strategies that find opportunities and align our solutions with each institution’s goals.
• Build pipeline across new and existing accounts with thoughtful, research-based outreach.
• Lead opportunities from discovery through close, including solution design and moving deals forward.
• Keep pipeline data accurate, manage risk early, and deliver reliable forecasts.

Skills

B2B sales experience

Revenue targets

Pipeline building

Sales skills

Trust with senior leaders

Strategic mindset

Forecasting

Self-driven

Communication

Travel within New England

Education

Bachelor’s degree

Job description

Carnegie is seeking a Director of Client Success to own revenue across a portfolio of partner institutions. You will grow relationships with senior leaders, identify opportunities tied to their priorities, and bring data-driven solutions that deliver outcomes.

Responsibilities include building account strategies, developing pipeline, leading deals from discovery to close, and forecasting with cross-functional teams.