Remote Director, Client Engagement & Contract Validation

Norstella; Charleston (WV); A distancia; USD 140.000 - 210.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical and Prescription Drug Benefits

Health Savings Accounts (HSA) or FSA

Dental & Vision Benefits

Basic Life and AD&D Benefits

401k Retirement Plan with Company Care

Descripción de la vacante

Norstella is seeking a Director of Client Engagement, Contract Validation to lead delivery and client relationships across a life sciences portfolio. The role drives contract compliance and rebate management with external customers and cross‑functional teams to ensure optimal outcomes.

You will manage end‑to‑end engagements, coordinate with data and analytics to translate client needs into deliverables, and help build scalable validation frameworks while supporting sales in new opportunities.

Formación

• 5+ years in life sciences consulting, market access, or managed care.
• Experience with payer contracting, formulary management, or rebate operations.
• Familiarity with MMIT or equivalent payer data platforms.
• Strong analytical and data interpretation skills.
• Experience acting as a strategic advisor to external clients.
• Ability to work autonomously and define scope independently.
• Experience optimizing and scaling service offerings.
• Experience managing complex client engagements end to end.

Responsabilidades

• Serve as the primary point of contact for assigned accounts.
• Build trusted advisor relationships with stakeholders at pharmaceutical manufacturers.
• Lead the end-to-end delivery of contract compliance validation engagements using MMIT data.
• Ensure client contract terms reflect and validate against payer requirements.
• Collaborate with data advisors to deliver optimal outcomes.
• Identify rebate discrepancies and analyze gross-to-net exposure.
• Collaborate with analytics teams to surface insights from MMIT data.
• Coordinate project timelines, resource allocation, and milestone tracking.
• Identify opportunities to expand engagements and refine methodologies.
• Support sales in scoping new client opportunities.
• All other duties, as assigned.

Conocimientos

Life sciences

Payer contracting

MMIT data

Data analysis

Client advisory

Autonomy

Scale services

Educación

MBA or advanced degree in health economics/public health

Herramientas

MMIT

Validata

Model N Flex

IntegriChain ICyte

Deloitte Revenue Guard

Descripción del empleo

Norstella is seeking a Director of Client Engagement, Contract Validation to lead delivery and client relationships across a life sciences portfolio. The role drives contract compliance and rebate management with external customers and cross‑functional teams to ensure optimal outcomes.

You will manage end‑to‑end engagements, coordinate with data and analytics to translate client needs into deliverables, and help build scalable validation frameworks while supporting sales in new opportunities.