Remote Director, Business Operations for Revenue Growth

Avenu Insights & Analytics, LLC; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Neumo is seeking a Director, Business Operations to oversee initiatives across Finance & Tax and Forms within the BU, reporting to the GM/EVP. The role focuses on profitability, efficiency, and risk reduction while guiding process strategy and execution.

You will partner with senior leadership to drive revenue strategy, implement process improvements, and lead cross-functional projects. Remote work is supported with occasional travel; a strong background in operations, finance, and program

Qualifications

• Bachelor's degree in a relevant field.
• 10+ years in State and local SW Services implementation and Support.
• 5+ years leading end-to-end projects requiring strategic and creative thinking.
• Strong interpersonal and leadership skills for cross-functional influence.
• Experience with SOW, pricing, contracts, and implementation.

Responsibilities

• Partner with EVP/GM and Finance to drive revenue strategy and initiatives.
• Identify process improvements and implement objectives.
• Support planning, forecasting, and budgeting accuracy.
• Oversee operations tech such as Salesforce, CPQ, Replicon, ServiceNow.
• Lead change management and stakeholder alignment.
• Define performance metrics and incentives for sales success.
• Align reporting and training with priorities.
• Perform other duties as assigned.

Skills

Interpersonal skills

Leadership

Strategic thinking

Communication

Problem solving

Project management

Cross-functional collaboration

Microsoft Excel

Education

Bachelor's degree in Communications, Business Administration, Finance, or Economics

Tools

Salesforce

Replicon

ServiceNow

CPQ

Job description

Neumo is seeking a Director, Business Operations to oversee initiatives across Finance & Tax and Forms within the BU, reporting to the GM/EVP. The role focuses on profitability, efficiency, and risk reduction while guiding process strategy and execution.

You will partner with senior leadership to drive revenue strategy, implement process improvements, and lead cross-functional projects. Remote work is supported with occasional travel; a strong background in operations, finance, and program