Director, Business Operations & Revenue Growth

Neumo; Kentucky; On-site; USD 120,000 - 180,000; Full time

Job summary

Neumo is seeking a Director, Business Operations who will report directly to the GM/EVP of the Public Admin BU to oversee initiatives across all Finance & Tax and Forms business areas within the BU.

This role guides initiatives to improve profitability and efficiency and acts as the principal liaison to facilitate timely execution of tasks and transformative actions to optimize operations while minimizing risk.

Qualifications

• 10+ years in State and local SW Services implementation and Support.
• 5+ years leading end-to-end projects requiring strategic and creative thinking.
• Bachelor’s degree in Communications, Business Administration, Finance, or Economics a plus.

Responsibilities

• Partners with the EVP/GM, Lines of Business and Finance leadership on revenue strategy and critical strategic and operational initiatives designed to improve and maximize revenue acquisition, retention and growth.
• Implement objectives that reflect the company’s business goals and identify opportunities for process improvement
• Assist in high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the teams
• Maintains a holistic view of our operations and associated technology, e.g. Salesforce, CPQ, Replicon ServiceNow etc.
• Facilitates successful implementation of new programs through the teams by ensuring that a well-defined, efficient process is in place for launch
• Drives continuous process improvement across sales and revenue functions
• Leads a change management process to build organizational understanding of proposed changes, establishes support from key leadership stakeholders
• Works closely with leadership to define the optimal performance measurements and performance management programs required to ensure sales success
• Aligns reporting, training, and incentive programs with performance management priorities
• Perform other duties as assigned

Skills

Leadership

Strategic planning

Process improvement

Project management

Salesforce

CPQ

ServiceNow

Excel

Stakeholder management

Communication

Travel

Education

Bachelor's degree

Tools

Salesforce

Replicon

ServiceNow

CPQ

Excel

Job description

Neumo is seeking a Director, Business Operations who will report directly to the GM/EVP of the Public Admin BU to oversee initiatives across all Finance & Tax and Forms business areas within the BU.

This role guides initiatives to improve profitability and efficiency and acts as the principal liaison to facilitate timely execution of tasks and transformative actions to optimize operations while minimizing risk.