Remote Director, Advisory Services & Strategy

OCHIN, Inc.; Northern (KY); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Remote Work

Professional Development

Travel Opportunities

Job summary

OCHIN, Inc. is seeking a Director of Advisory Services to lead the advisory practice and develop repeatable methods, tools, learning experiences, and coaching standards that turn expertise into scalable member engagements across a national, 100% remote workforce.

The role reports to the Vice President of Strategy & Advisory Services and partners acrossFinance, Legal, and Member Success to deliver high-impact conversations and value realization.

Qualifications

• Bachelor's degree in health care administration, business, organizational development, education, public health, health informatics, or a related field, or equivalent experience.
• Minimum 10 years of progressive experience in health care consulting, advisory services, customer or member success, or related fields.
• Minimum 5 years of people leadership or formal coaching responsibility.
• Experience building advisory or professional services capabilities and playbooks.
• Travel up to 15–25% as required.

Responsibilities

• Build the Advisory Services Practice with operating model, service portfolio, delivery methods, governance, and quality standards.
• Embed customer service philosophy across member-facing roles and coordinate with Marketing, Training, and Best Practice Pods.
• Lead, coach, and enable Strategic Advisors and staff, designing learning and coaching programs.
• Lead strategic member engagements and translate insights into practical, actionable recommendations.
• Define practice measures, capture lessons, and communicate progress to executives.

Skills

Strategic leadership

Advisory services

People coaching

Stakeholder management

Communication

Project management

Healthcare IT

Education

Bachelor's degree in health care administration / related field

Advanced degree preferred

Tools

Excel

Power BI

Job description

OCHIN, Inc. is seeking a Director of Advisory Services to lead the advisory practice and develop repeatable methods, tools, learning experiences, and coaching standards that turn expertise into scalable member engagements across a national, 100% remote workforce.

The role reports to the Vice President of Strategy & Advisory Services and partners acrossFinance, Legal, and Member Success to deliver high-impact conversations and value realization.