Remote Direct-Mail Campaign Operations Contractor

Alt; United States; Remote; USD 83,000 - 110,000; Full time

Job summary

Virta Health is hiring a direct-mail operations contractor to support the Member Growth Operations team. This hands-on role keeps high-volume direct mail campaigns accurate, on schedule, and coordinated with internal partners and external vendors.

You will own end-to-end mail workflows—from intake through in-home delivery—planning, data readiness, proofs, vendor handoffs, production tracking, QA, and issue resolution, while collaborating across Growth, Creative, Implementation, Analytics, and

Qualifications

• 3+ years of experience in marketing operations, print production, campaign operations, or a closely related field.

Responsibilities

• Own campaign execution from approved request through mail delivery, including timelines, dependencies, approvals, and status communication.
• Coordinate high-volume quarterly and ad hoc mail programs across automated and manual production workflows.
• Partner with print and mailing vendors to confirm specifications, schedules, proofs, counts, postage, and in-home windows.
• Perform detailed quality assurance across copy, personalization, client-specific requirements, creative assets, URLs and QR codes, audience files, and production proofs.
• Maintain campaign plans, forecasts, trackers, and documentation so stakeholders have a clear view of scope, timing, risk, and decisions.
• Identify issues early, recommend practical solutions, and lead coordinated resolution when timelines or quality are at risk.
• Support knowledge transfer before coverage begins and document work thoroughly for a smooth transition at the end of the engagement.

Skills

Marketing ops

Print production

Campaign ops

Attention to detail

QA & docs

Project management

Stakeholder comms

AI workflows

Rapid ramp-up

Direct-mail experience

Tools

Asana

Notion

Braze

Job description

Virta Health is hiring a direct-mail operations contractor to support the Member Growth Operations team. This hands-on role keeps high-volume direct mail campaigns accurate, on schedule, and coordinated with internal partners and external vendors.

You will own end-to-end mail workflows—from intake through in-home delivery—planning, data readiness, proofs, vendor handoffs, production tracking, QA, and issue resolution, while collaborating across Growth, Creative, Implementation, Analytics, and