Remote Direct Loan Processor I - Fast-Paced Lending (CA)

Golden 1 Credit Union; Sacramento (CA); Remote; USD 30,000 - 33,000; Full time

Job summary

Golden 1 Credit Union in California is seeking a Direct Loan Processor I to support end-to-end consumer loan processing in a remote role. You will ensure accuracy, compliance, and a positive member experience while handling high-volume applications and communications.

The role requires a detail-oriented, service-focused approach with strong communication skills. A background in lending, knowledge of DMV documentation, and experience in fast-paced environments are preferred.

Qualifications

• HS diploma or GED required.
• Some college preferred.
• 3+ years in a fast-paced call center or high loan processing volume environment.

Responsibilities

• Process consumer loan applications accurately and timely.
• Handle high-volume inbound/outbound loan-related calls.
• Verify documents and ensure compliance with lending policies.
• Collaborate with teams to complete loan fulfillment and respond to inquiries.

Skills

Communication skills

Customer service

Attention to detail

Problem solving

Education

H.S. Diploma or GED

Some college

Job description

Golden 1 Credit Union in California is seeking a Direct Loan Processor I to support end-to-end consumer loan processing in a remote role. You will ensure accuracy, compliance, and a positive member experience while handling high-volume applications and communications.

The role requires a detail-oriented, service-focused approach with strong communication skills. A background in lending, knowledge of DMV documentation, and experience in fast-paced environments are preferred.