Remote Digital Product Lead for Banking Platform

First Citizens; Raleigh (NC); Remote; USD 105,000 - 160,000; Full time

Job summary

First Citizens Bank is seeking a Senior Product Manager to lead the development, delivery, and evolution of digital capabilities within the Commercial Banking platform. This remote role may be hired in markets across the United States, with potential alignment to North Carolina operations.

You will partner with business stakeholders, technology teams, and product peers to define requirements, prioritize initiatives, and deliver scalable solutions that support business objectives and enhance user

Qualifications

• Bachelor's degree with 4 years' experience or HS diploma with 8 years' experience in Product Management, Product Ownership, Digital Product Delivery, Agile methodologies, or related tech/business disciplines.
• Preferred studies include Business, Information Systems, Computer Science, Finance, User Experience Design, or related field.
• Experience in Commercial Banking or Financial Services is preferred.
• Experience translating business requirements into Agile delivery artifacts.
• Experience partnering with software engineering teams in Agile environments.

Responsibilities

• Develop and execute product strategies aligned with organizational and platform goals.
• Define and communicate product vision, roadmap, and priorities for capabilities within the Commercial Banking platform.
• Identify opportunities to improve platform experiences, operational efficiency, and business outcomes.
• Balance competing priorities across multiple stakeholder groups and product domains.
• Translate business needs into clear product requirements, user stories, and acceptance criteria.
• Partner closely with Agile delivery teams to clarify requirements, answer questions, and support solution development throughout the delivery lifecycle.
• Ensure solutions are designed with scalability, usability, and long-term platform sustainability in mind.
• Collaborate with developers, architects, and analysts to refine features and deliver high-quality outcomes.
• Partner with product managers, business stakeholders, and technology teams across Commercial Banking domains to understand evolving needs and identify intersections with Administration capabilities.
• Evaluate impacts of upstream and downstream product changes to ensure a cohesive end-to-end user experience.

Skills

Product strategy

Backlog management

Requirements gathering

Agile/Scrum

Stakeholder management

Business process analysis

User journey mapping

Platform thinking

Data analysis

Banking domain

Education

Bachelor's degree or higher in a relevant field

Job description

First Citizens Bank is seeking a Senior Product Manager to lead the development, delivery, and evolution of digital capabilities within the Commercial Banking platform. This remote role may be hired in markets across the United States, with potential alignment to North Carolina operations.

You will partner with business stakeholders, technology teams, and product peers to define requirements, prioritize initiatives, and deliver scalable solutions that support business objectives and enhance user