Remote Director, Digital Engineering — Banking Platform

First Citizens Bank; Austin (TX); Remote; USD 180,000 - 240,000; Full time

Job summary

First Citizens Bank is seeking a Director, Digital Technology Engineering to lead a global team of approximately 40 software professionals responsible for the custom Commercial Banking platform.

The role owns the end-to-end technology delivery lifecycle across web and mobile banking, APIs, and platform services, ensuring scalability, security, resilience, and alignment with long-term business and technology objectives. Strong leadership and product partnership are essential.

Qualifications

• Bachelor's Degree in Information Technology or related field (plus 8+ years of IT leadership)
• 12+ years of progressive software engineering experience with 5+ years leading large teams
• Experience building and scaling custom digital platforms in regulated environments
• Proven success in modernization and digital transformation initiatives
• Strong executive communication and stakeholder management skills
• Experience operating in Agile delivery at enterprise scale
• Deep knowledge of secure software development practices and regulatory compliance

Responsibilities

• Lead a global engineering organization of ~40 professionals across US and India.
• Own end-to-end delivery of multiple banking digital platform capabilities (web, mobile, APIs).
• Ensure predictable delivery within budget and aligned with business objectives.
• Drive accountability, innovation, and engineering excellence.
• Build high-performing teams through coaching and succession planning.
• Partner with Product, Architecture, Cybersecurity, Risk, Compliance, and Operations.
• Own technology roadmap and modernization to improve scalability, security, and maintainability.
• Establish KPIs and executive visibility into platform health and delivery progress.

Skills

Leadership

Executive communication

Agile delivery

Stakeholder management

Security-first engineering

DevSecOps

Cloud-native patterns

Distributed systems

Engineering management

Strategic planning

Education

Bachelor's Degree in IT or related field

High School Diploma with 12+ years IT experience

Tools

React.js

JavaScript

TypeScript

Red Hat OpenShift

RESTful APIs

Elasticsearch

Job description

First Citizens Bank is seeking a Director, Digital Technology Engineering to lead a global team of approximately 40 software professionals responsible for the custom Commercial Banking platform.

The role owns the end-to-end technology delivery lifecycle across web and mobile banking, APIs, and platform services, ensuring scalability, security, resilience, and alignment with long-term business and technology objectives. Strong leadership and product partnership are essential.