Remote Digital Product Content Supervisor & Operations Lead

Carhartt, Inc.; Dearborn (MI); Remote; USD 110,000 - 135,000; Full time

Job summary

Carhartt, Inc. in Dearborn is seeking a Supervisor – Digital Product Content to lead the execution and optimization of digital product content workflows. The role combines hands-on execution with team leadership, owning content intake, prioritization, and quality while improving workflows.

The position supports scaling Digital Product Content Operations by building processes and capabilities for a growing digital business, with predominately remote work and some travel to the corporate office.

Qualifications

• 7 years of retail experience or industry related experience.
• 2 years of leadership or project management.
• 2 or more years of ecommerce experience.
• Strong understanding of product content readiness and digital asset workflows.
• Experience managing high-volume, detail-oriented operational processes.
• Ability to build and improve workflows, SOPs, and systems.

Responsibilities

• Own end-to-end product content readiness across assets, attributes, and activation.
• Lead content intake, prioritization, and readiness timelines aligned to launches.
• Ensure accuracy of product content through QA, audits, and validation standards.
• Establish and enforce content quality standards across PDPs, imagery, and data.
• Conduct final validation on launches and high-impact deliverables.
• Build and standardize workflows, SOPs, and tools to support scalable content operations.
• Lead cross-functional workflows with Product, Creative, Photography, and Site Merchandising.
• Oversee day-to-day execution for Digital Content Coordinators and contractors.

Skills

Retail experience

Leadership

Ecommerce

Content readiness

Cross-functional collaboration

Process improvement

Education

Bachelor's degree or equivalent ecommerce experience

Job description

Carhartt, Inc. in Dearborn is seeking a Supervisor – Digital Product Content to lead the execution and optimization of digital product content workflows. The role combines hands-on execution with team leadership, owning content intake, prioritization, and quality while improving workflows.

The position supports scaling Digital Product Content Operations by building processes and capabilities for a growing digital business, with predominately remote work and some travel to the corporate office.