Remote Digital Business Analyst - Agile, Jira & BPMN

Lighthouse Technology Services, Inc; Buffalo (NY); Remote; USD 55,000 - 62,000; Full time

Job summary

Lighthouse Technology Services, Inc. is seeking a Digital Business Analyst for a 6-18 month contract-to-hire engagement. This remote role will be a W2 position with Lighthouse, and no C2C arrangements will be considered.

The analyst will partner with stakeholders, refine backlogs, and translate business needs into technical specs. Responsibilities include documenting processes, defining KPIs, collecting analytics, and supporting an integrated customer portal across multiple business tools within

Qualifications

• 3+ years of experience as a Business Analyst in technology environments.
• Proven experience working in Agile/Scrum with backlog management.
• Strong Jira experience for story management and sprint planning.
• Solid financial services, banking, or healthcare technology domain knowledge in regulated environments.

Responsibilities

• Partner with business stakeholders to document processes, define requirements, and identify feature enhancements.
• Refine user stories and maintain a prioritized backlog in support of Agile development cycles.
• Define and document KPIs to measure product success and business impact.
• Capture analytics before and after product changes to assess ROI and effectiveness of implementations.
• Translate business requirements into actionable technical specifications for development teams.
• Drive consolidation efforts to build core applications that streamline functionality across multiple business tools.
• Support the design and implementation of an integrated customer portal spanning diverse business functions.
• Collaborate with QA, Scrum Masters, and development teams in a standard Agile environment.
• Facilitate features supporting wealth management interfaces, reporting tools, and transaction processing systems.
• Document business process models using BPMN notation to support process improvement initiatives.

Skills

Agile/Scrum

Jira

Communication

Analytical thinking

BPMN notation

Tools

BPMN notation

Microsoft Excel

Microsoft Word

Job description

Lighthouse Technology Services, Inc. is seeking a Digital Business Analyst for a 6-18 month contract-to-hire engagement. This remote role will be a W2 position with Lighthouse, and no C2C arrangements will be considered.

The analyst will partner with stakeholders, refine backlogs, and translate business needs into technical specs. Responsibilities include documenting processes, defining KPIs, collecting analytics, and supporting an integrated customer portal across multiple business tools within