Remote Diagnostic Imaging Implementation Engineer

Strategic Systems Inc; United States; On-site; USD 90,000 - 125,000; Full time

Job summary

Strategic Systems Inc. is seeking a Healthcare Implementation Engineer to install, configure, test, validate, and support enterprise diagnostic imaging and healthcare software solutions.

You will work with customers, project managers, technical teams, partners, and vendors to deploy applications in customer-facing production environments and resolve complex issues. The role requires strong Windows Server, IIS, SQL Server, and ASP.NET expertise, plus the ability to communicate effectively and

Qualifications

• Three or more years of Tier II/III technical or application support experience.
• Hands-on Windows Server administration and IIS experience.
• Experience installing and configuring Microsoft SQL Server.
• Familiarity with ASP.NET applications and Active Directory.
• Ability to analyze logs and reproduce production issues in test environments.
• Excellent technical documentation and customer communication skills.
• Bachelor’s degree in IT or CS, or equivalent professional experience.

Responsibilities

• Install, configure, test, and validate enterprise healthcare applications.
• Deploy software on customer on-premises servers and workstations.
• Install and support operating systems, database software, third-party systems, tools, and utilities.
• Troubleshoot Windows Server, IIS, SQL Server, ASP.NET, and Active Directory environments.
• Install and configure Microsoft SQL Server.
• Perform SQL Server backup and restore activities.
• Manage IIS websites, application pools, bindings, and SSL/TLS certificates.
• Write and execute basic SQL queries using SELECT, DELETE, and UPDATE.
• Analyze application, Windows, IIS, SQL, environmental, and alert logs.
• Monitor systems, application workflows, environments, and alerts.
• Analyze network traffic to diagnose application stability and performance issues.
• Reproduce production issues in test and lab environments.
• Develop and document technical workarounds.
• Provide advanced technical support through telephone, email, and chat.
• Lead customer conference calls during critical technical issues.
• Communicate implementation outcomes to project managers and technical teams.
• Maintain detailed implementation, troubleshooting, and escalation documentation.
• Contribute to team training, mentoring, knowledge sharing, and process improvement.
• Manage competing priorities and complete assigned projects within established deadlines.

Skills

Windows Server administration

IIS administration

SQL Server administration

ASP.NET troubleshooting

Active Directory support

Enterprise software installation and

Log-file analysis

Technical documentation

Customer communication

Education

Bachelor’s degree in Information Technology, Computer Science, or related field

Tools

Microsoft SQL Server

Windows Server

IIS (Internet Information Services)

Job description

Strategic Systems Inc. is seeking a Healthcare Implementation Engineer to install, configure, test, validate, and support enterprise diagnostic imaging and healthcare software solutions.

You will work with customers, project managers, technical teams, partners, and vendors to deploy applications in customer-facing production environments and resolve complex issues. The role requires strong Windows Server, IIS, SQL Server, and ASP.NET expertise, plus the ability to communicate effectively and