Remote Diabetes Care CSR

Jandbmedical; Louisiana; Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Full benefits after 30 days

PTO after 90 days

Job summary

Jandbmedical is seeking experienced Diabetes CSR professionals for remote work across multiple states, with optional in-office for MI residents within 40 miles of 48393. The role includes HIPAA-compliant data handling, order setup, and payer communications.

Core duties involve processing diabetes therapy requests, coordinating with providers, and ensuring timely, accurate documentation for approvals. BYOD equipment is required, and benefits begin after 30 days with PTO after 90 days.

Qualifications

• 2+ years in fast-paced medical customer service.
• High school diploma or GED.
• BYOD hardware and secure healthcare software.

Responsibilities

• Handle inbound and outbound calls, data entry, insurance verification, and order setup.
• Process diabetes therapy requests and document thoroughly for approvals.
• Coordinate with clinicians, providers, and health plans to resolve issues.

Skills

Multitasking

HIPAA compliance

Professional communication

Education

High school diploma or GED

D.E. preferred

Job description

Jandbmedical is seeking experienced Diabetes CSR professionals for remote work across multiple states, with optional in-office for MI residents within 40 miles of 48393. The role includes HIPAA-compliant data handling, order setup, and payer communications.

Core duties involve processing diabetes therapy requests, coordinating with providers, and ensuring timely, accurate documentation for approvals. BYOD equipment is required, and benefits begin after 30 days with PTO after 90 days.