Diabetes Care Advisor - Hybrid Remote with Commission

Edwards Health Care Services, Inc.; Greenville (SC); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Employer paid vacation

Medical/dental/vision benefits

Life insurance

Short/long-term disability insurance

401K Retirement Savings Plan

Ongoing training and development

Quarterly commission

Job summary

GEMCORE Health in Greenville, SC seeks a Diabetes Care Advisor to serve as the main point of contact for patients and coordinate insulin pump and CGM orders with physicians and insurers. The role combines phone and email communication to ensure excellent customer service from start to finish.

The position is hybrid with an in-office base in Greenville, requires 1–2 years in a healthcare or consumer service setting, and offers employer-paid vacation and comprehensive benefits including

Qualifications

• Minimum 1-2 years in a consumer service or healthcare setting.
• Experience handling patient communications preferred.

Responsibilities

• Serve as the main point of contact for patients and coordinate care with physicians, insurers, and suppliers for insulin pump and CGM orders.
• Communicate with customers via phone and email throughout the order process.
• Build and maintain relationships with doctors, educators, and manufacturers to support order processing.
• Assist with pre-authorization and prior authorizations per insurance requirements.

Skills

Telephone skills

Communication

Insurance knowledge

Education

High School Diploma or GED

Job description

GEMCORE Health in Greenville, SC seeks a Diabetes Care Advisor to serve as the main point of contact for patients and coordinate insulin pump and CGM orders with physicians and insurers. The role combines phone and email communication to ensure excellent customer service from start to finish.

The position is hybrid with an in-office base in Greenville, requires 1–2 years in a healthcare or consumer service setting, and offers employer-paid vacation and comprehensive benefits including