Remote DevOps & SRE: Lead Incident Response & Multi-Cloud

AgileEngine, LLC.; Boston (MA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Growth and learning budget

Remote work with flexible hours

Competitive compensation

Job summary

AgileEngine in Boston, MA is seeking a DevOps / Site Reliability Engineer to maintain 24x7 operational resilience across Azure, AWS, and GCP. You will lead major-incident calls, own remediation follow-through, and build incident playbooks while leveraging Terraform, Wiz, and CI/CD pipelines.

The role requires senior-level, hands-on experience in a 24x7 production environment, with a focus on secure, scalable platforms and cross-functional collaboration across teams.

Qualifications

• Authorized to work for ANY employer in the US (no sponsorship)
• 5+ years of experience
• In-depth multi-cloud defense, federated IAM, and zero-trust
• Strong incident-management in 24x7 environments
• Proven remediation coordination and post-incident loop ownership
• Experience drafting incident communications for technical and executive audiences
• Experience building runbooks and escalation procedures

Responsibilities

• Scale and maintain operational stability across Azure, AWS, and GCP.
• Engineer IaC-based security baselines using Terraform.
• Design and optimize enterprise CI/CD pipelines for ASPM ingestion and deployment.
• Act as Incident Commander for major incidents and coordinate cross-functional responders.
• Own post-incident remediation and systemic fixes across groups.
• Draft clear incident notifications to stakeholders throughout lifecycle.
• Develop and socialize incident-management playbooks and escalation procedures.

Skills

Kubernetes

Python/Go scripting

CI/CD orchestration

Incident command

Zero-trust

Tools

Terraform

Wiz

PagerDuty

ServiceNow

Job description

AgileEngine in Boston, MA is seeking a DevOps / Site Reliability Engineer to maintain 24x7 operational resilience across Azure, AWS, and GCP. You will lead major-incident calls, own remediation follow-through, and build incident playbooks while leveraging Terraform, Wiz, and CI/CD pipelines.

The role requires senior-level, hands-on experience in a 24x7 production environment, with a focus on secure, scalable platforms and cross-functional collaboration across teams.